Terms and Conditions - Fibre Application

This Signed Authority and Mandate refers to our contract dated (“the Agreement”). I/we hereby authorise you to issue and deliver payment instructions to your Banker for collection against my/our above-mentioned account at my/our above-mentioned Bank (or any other bank or branch to which I/we may transfer my/our account) on condition that the sum of such payment instructions will never exceed my/our obligations as agreed to in the Agreement and commencing on this day and continuing until this Authority and Mandate is terminated by me/us by giving you notice in writing of not less than 30 ordinary working days, and sent by prepaid registered post or delivered to your address as indicated above.

The individual payment instructions so authorised to be issued must be issued and delivered as follows: monthly, bi-monthly, three monthly, six monthly, annually, weekly, bi-weekly (delete that which is not applicable).

In the event that the payment day falls on a Sunday, or recognised South African public holiday, the payment day will automatically be the preceding ordinary business day.

I/we understand the withdrawals hereby authorised will be processed through a computerized system provided by the South African Banks and I also understand that details of each withdrawal will be printed on my bank statement. Each transaction will contain a number, which must be included in the said payment instruction and if provided to you should enable you to identify the Agreement. A payment reference is added to this form before the issuing of any payment instruction.


I/we acknowledge that all payment instructions issued by you shall be treated by my/our above-mentioned Bank as if the instructions have been issued by me/us personally.


I/we agree that although this Authority and Mandate may be cancelled by me/us, such cancellation will not cancel the Agreement. I/we shall not be entitled to any refund of amounts which you have withdrawn while this Authority was in force if such amounts were legally owing to you.


I/we acknowledge that this Authority may be ceded or assigned to a third party if the Agreement is also ceded or assigned to that third party, but in the absence of such assignment of the Agreement, this Authority and Mandate cannot be assigned to any third party.

Kindly note that in the event that your payment is returned or not received, we will explore all legal rights, including but not limited to, legal proceedings necessary to recover the debt without further notice or this debt may be transferred to a collections agency in accordance. Also note that this serves as an official notice to you and may be tendered in court as evidence of your failure to pay the agreed upon amount stipulated above. This may lead to legal costs being charged and can have an impact on your credit history. A re-connection fee of R2 500 will be payable if a reconnection is requested.